When it comes to loyalty programs, simplicity is key. You need a system that’s easy to use, integrates well with your POS, and doesn’t add more work to your plate. But with so many options out there, it’s hard to know where to start.
Let’s break down the differences between StoreHub Loyalty and ZAP to help you find the most straightforward, hassle-free loyalty program for your F&B business.
What is ZAP?
Photo Credit: ZAP Official Website
ZAP is a standalone loyalty program designed to help businesses reward their customers and drive repeat sales.
ZAP’s Key Features in the Philippines
- Multi-tiered Membership: design multiple membership levels for your VIP customers.
- Customer Database: access key customer data for better insights.
- Customer Cards: design and supply loyalty cards for your customers.
What is StoreHub Loyalty?
StoreHub Loyalty is a fully integrated loyalty program built right into the StoreHub POS system.
Unlike standalone loyalty systems, it’s automatically connected with your POS, offering more options for data collection, reward redemption, and customer engagement – all from a single, easy-to-use platform.
Designed to enhance customer retention and drive repeat sales, StoreHub Loyalty offers flexible loyalty options, such as points-based systems, cashback rewards, tiered memberships, and more. With seamless integration, all your customer transactions – whether in-store, online via Beep Delivery, or through QR Order & Pay – are automatically recorded and tied to their loyalty status.
What makes StoreHub Loyalty even more powerful is its full ecosystem. It’s not just a loyalty program; you’re getting an all-in-one, cloud-based POS system that helps you manage your business anytime, anywhere. Plus, with StoreHub being BIR-accredited, it’s a fully compliant system for your business needs.
StoreHub Loyalty’s Key Features in the Philippines
- Fully Integrated with POS: say goodbye to juggling multiple systems or worrying about integrating a separate loyalty program with your POS. StoreHub Loyalty is fully integrated with the StoreHub POS system, allowing you to manage both your loyalty program and daily operations seamlessly. No extra training or hidden costs required.
- Customizable Loyalty Programs: design a program that aligns with your business and customer preferences. Whether it’s points-based rewards, cashback incentives, or tiered memberships, you have the flexibility to create a system that encourages repeat visits and boosts your revenue.
- Automated SMS Marketing: easily set up automated SMS campaigns to send reward reminders or special offers. No marketing expertise needed – anyone on your team can manage it, saving time and resources.
- Effortless Data Collection: automatically capture valuable customer data through multiple avenues like QR Order & Pay, Beep Delivery, and in-store transactions. This eliminates manual data entry, ensures accuracy, and frees up your team to focus on delivering exceptional customer service.
- Easy Reward Redemption: make it hassle-free for your customers to redeem rewards using just their phone number at checkout. This simple process not only boosts customer satisfaction but also frees up your staff to focus on other important tasks.
StoreHub Loyalty vs ZAP: Feature Comparison
Here’s a direct feature comparison between StoreHub Loyalty and ZAP:
| Feature | StoreHub Loyalty | ZAP |
| POS Integration | ✅ Fully integrated with StoreHub POS, no additional tools or training required. | ❌ Can be integrated with other POS systems, but requires additional training and tools. Limited to Windows POS, which may lead to extra costs for licenses and setup. |
| Pricing | Starts at ₱2,499/month (billed annually) | – Loyalty Express: free but with very limited features available, not ideal for growing F&B businesses. – Loyalty Premium: ₱4,800/month for a full suite of features. |
| Customer Data Collection | ✅ Multiple automated data collection points: – QR Code Scans: via POS, customer display, or receipts. – QR Order & Pay: automatic sign-up when ordering. – Beep Delivery: captures customer info during online orders. | ❌ Only collects customer data through mobile numbers at checkout or by scanning a QR code on a receipt – there are no options for online orders or QR menu interactions and may require more work for your staff. |
| Reward Redemption | ✅ Simple redemption via phone number at checkout | ❌ Mobile number-based redemption, but also offers physical loyalty cards. However, managing physical cards can be time-consuming for staff and there’s a risk of cards being lost or forgotten, which may reduce efficiency. |
StoreHub Loyalty vs ZAP: POS Integration
Time is money, and you shouldn’t be wasting it managing multiple tools or constantly training your team on new systems.
It’s a hassle that can quickly add up, causing unnecessary costs and slowing down your business operations. That’s why it’s crucial to choose a loyalty program that integrates smoothly with your POS system.
While ZAP does allow POS integration, it’s only compatible with Windows-based systems. This means you’ll need to invest in more hardware, pay for additional software licenses, and train your team to use a system that might already be costly to maintain. This setup can create unnecessary complexity and additional work, taking valuable time away from your core business activities.
On the flip side, StoreHub Loyalty is fully integrated with the StoreHub POS, meaning everything runs on one, easy-to-use platform. You don’t need to invest in extra tools, additional devices, time-consuming training anymore.
With over 30 features built right into your POS system, customer data, rewards, and transactions are all managed in one place. Orders from Beep Delivery or QR Order & Pay automatically update your customer database – more data, more engagement, less work for your team.
And because StoreHub is BIR-accredited, you can be sure that your system is fully compliant with local regulations – adding an extra layer of trust and reliability to your business operations.
This level of integration means fewer errors, more efficient processes, and, most importantly, less time spent juggling different systems.
StoreHub Loyalty vs ZAP: Customer Data Collection
In today’s fast-paced world, customers aren’t just sitting down and placing orders at the cashier – they’re ordering online for pickup, using QR menus to order and pay, and even opting for delivery. With so many ways to engage with your restaurant, it’s important to capture their information at every touchpoint to make smarter, data-driven business decisions.
StoreHub Loyalty automatically collects customer data with every transaction, whether it’s in-store via POS, through QR Order & Pay, or via Beep Delivery. This fully automated process eliminates the need for manual data entry, allowing your staff to focus on more important tasks while still providing you with valuable insights to better engage your customers.
ZAP, on the other hand, relies on more manual methods, such as entering mobile numbers on tablets, using physical loyalty cards, or scanning QR codes on receipts. While functional, these methods can introduce inefficiency – loyalty cards can be lost or damaged, and manual data entry can lead to errors, making it harder to capture comprehensive data.
By automating data collection across all customer touchpoints, StoreHub Loyalty ensures you can track customer behavior and tailor your marketing efforts without any extra hassle.
Summary: Which Loyalty Program is Best for Your F&B Business in the Philippines?
When choosing a loyalty program, the right fit depends on your business needs and budget.
ZAP is a great choice if you’re looking for something simple and straightforward. However, it has its limitations – minimal data collection methods and limited POS integrations can add unnecessary complexity and time to your operations.
On the other hand, StoreHub Loyalty is a one-time investment that delivers exceptional value by integrating your loyalty program directly into your BIR-accredited POS system. This integration means your POS system and loyalty program work hand-in-hand, eliminating the need for multiple systems or training.
With StoreHub Loyalty, you get a full, cloud-based POS system that automatically captures customer data from in-store purchases, online orders via Beep Delivery, and QR Order & Pay. It’s all interconnected, streamlining your business operations and making customer engagement easier.
Plus, with automated marketing and no hidden fees, it’s the ideal solution for businesses looking to save time, reduce costs, and drive repeat sales – all while staying compliant with tax requirements.
This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from StoreHub or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.
Recent Comments