It’s lunchtime at your restaurant and tables are filling up quickly. The customers expect quick service, but you don’t have enough manpower to take orders and deliver food. Your restaurant’s customer service is slow; the diners are getting frustrated.
That’s the reality of running a restaurant when you’re facing manpower shortages.
Good customer service is important for the success of any F&B business, but how can restaurant owners like yourself satisfy customers with limited staff? This is where QR Order & Pay can help your business.
QR Order & Pay is a solution that is gaining popularity in the restaurant industry. Customers can order and pay for their food quickly in 4 simple steps:
- Use a smartphone to scan the QR code placed on your restaurant’s table.
- Access your online menu.
- Tap on the menu to order food.
- Pay using GrabPay, TNG eWallet, Boost, credit/debit cards, online banking, and cash payments.
The 30-second video below will give you a clearer picture of how QR Order & Pay works. Check it out!
QR Order & Pay can improve business operations despite manpower shortages
At StoreHub, we have developed a QR Order & Pay feature that integrates with your restaurant’s Point Of Sale System (POS) and kitchen printers.
Thanks to this feature, your staff don’t have to take orders and handle customer transactions anymore.
Unlike the stressed-out business owner in this 20-second video, now you’ll have more time to focus on other tasks such as delivering food to your customers, improving your menu, or even getting feedback.
It’s another StoreHub innovation that makes running your business easier!
Improved restaurant customer service
One of the advantages of QR Order & Pay is its ability to reduce errors and improve order accuracy. When customers place their orders themselves, the chances of getting the wrong order are greatly reduced.
More business revenue
QR Order & Pay can also increase revenue for your restaurant by improving the table turnover rate. Table turnover rate is the amount of time customers spend at a table. By reducing the time it takes for customers to order and pay, your restaurant can serve more guests.
Customise your menu digitally anytime
With QR Order & Pay, you can easily customise your online menu to offer special dishes during Ramadhan, Raya, long weekends, and other seasonal events. This is more convenient and cost-effective than printing and distributing physical menus.
Keep your customers coming back
Sorted out your restaurant’s manpower shortage and customer service issues? Now you have more time to focus on growing a loyal customer base.
When a restaurant guest uses QR Order & Pay, you’ll automatically collect data such as their names and phone numbers. With this data, you can keep in touch with customers by sending them automated SMS about the latest offers, cashback reminders, and birthday promos using StoreHub Engage.
Restaurants that have benefited from QR Order & Pay
QR Order & Pay has improved business for many F&B owners, including Karnivor Malaya, a popular barbecue restaurant in Shah Alam.
Got a minute to spare? Check out this short video on how Karnivor Malaya is taking advantage of QR Order & Pay. It’ll give you a better understanding of how to use this feature to boost your restaurant’s efficiency.
Ready to improve your business’ customer service and solve manpower shortages with QR Order & Pay? Schedule a free demo today!
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