Dining has changed ever since the COVID-19 Pandemic.
Not everyone will be comfortable with going out or coming into close contact with people compared to before.
Touching things that other people outside have touched will also be a big no-no.
So here are two things that every F&B business should offer:
- Contactless payment and ordering for walk-in/dine-customers
- Food delivery
Why offer both?
Health and safety come first.
And when you can offer both food delivery and contactless payment and ordering options, you give your customers more safe choices to buy from you.
This helps increase your chance of getting more sales during this time so your business can survive.
Contactless payment and ordering can be done through our QR Order & Pay system.
Benefits of QR Order & Pay:
- Customers and staff can avoid touching menus, bills, and receipts
- Shorten waiting time which results in a better customer dining experience since customers don’t have to wait in line or wait for staff to take their orders/give them the bill
- Automated and easier way of collecting and tracking customer names and phone numbers for contact tracing and customer loyalty program
- Cashless and contactless payment
- Minimise human error by taking wrong orders
- Serve more customers without having additional manpower
- Increase turnover with more sales
- Reduced contact between customers and staff
- Faster and smoother ordering and payment process
And let’s not forget about food delivery.
Benefits of food delivery:
- Customers can order from the comfort of their home
- Reduced human activity in your outlet
- Ability to serve customers who can’t travel to your outlet
Put these two together, and you get to maintain the safety of your customers and staff AND generate sales for your cafe or restaurant.
People will appreciate your efforts and show you the support you need in these challenging times.
How to run food delivery AND QR order and pay from the same platform
So now you’ve decided to quickly implement food delivery AND a QR ordering system.
What about the cost?
And the setup?
If done separately, they’re not cheap and will take double the time and work to set up as well.
BUT, this isn’t the case, IF you have a fully integrated POS system that lets you do everything in one platform, like StoreHub, for example.
The StoreHub business operating system gives you everything you need for your F&B business:
- POS software
- Inventory/employee/customer/supplier management
- Real-time data and sales reports
- QR Order & Pay
- StoreHub Loyalty
- Food Delivery
So with the right system, you can run both food delivery and a QR ordering system at an affordable price and with less hassle.
Use StoreHub’s QR Order & Pay
QR Order & Pay is a feature in the StoreHub system for F&B businesses.
When you enable QR Order & Pay in your StoreHub BackOffice, you will get a QR code that you can print and put in any collateral.
Your customer can then:
- Scan your QR Order & Pay code on the table/standee/counter
- Browse your menu and select items to order
- Review their order and make payment using their preferred payment method (online banking, credit/debit card, ewallet)
Easy, right?
Orders will be instantly sent to your StoreHub POS system once they have been successfully made and paid for – yay for reduced order errors and human contact!
Use Beep Delivery
Beep Delivery is a food delivery service that both you and your customers will love!
This feature will basically enable you to run food delivery on your own via a network of logistics partners – all without depending on food delivery marketplaces and their high commission fees.
Here’s how it works…
When F&B businesses sign up for Beep Delivery, they’ll be provided with their own website link that they can send to customers.
Customers will then be able to use the link to:
- Choose between delivery and self-pickup
- Browse the online menu and order
- Key in their delivery address and details
- Pay via credit card, online banking, or e-wallet
- Receive their food & enjoy!
So, is your F&B business ready to thrive in 2021 and beyond?
Not every F&B business will thrive.
It will all come down to how fast you can adapt to the new normal.
So be sure to prepare your cafe/restaurant as best you can and never stop evolving.
Stay safe out there!
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