According to an article by Harvard Business Review, getting a new customer is 5 – 25x more expensive than keeping an existing customer.
This is why StoreHub is introducing Cashback – an easy customer loyalty program software – to help you keep your existing customers coming back.
Cashback is an awesome new feature that’ll let you run a super easy cashback loyalty program for your retail or F&B business. It’s easy to use for you and your customers!
How does Cashback work?
Cashback is a simple and fully integrated customer loyalty program by StoreHub.
It’s great for busy business owners because it’s easy to implement.
You just need to enable it in your StoreHub BackOffice, choose a cashback % amount to give, and then you can immediately start running your very own customer loyalty program!
Cool, huh?
You don’t have to worry about managing various separate solutions for your business or having to sift through all the available customer loyalty programs in retail and F&B.
You can even tie it in with QR Order and Pay – StoreHub’s latest QR table ordering feature that lets you save time and money for your business.
Cashback is also super easy for your customers. It just has a 2-step claim process. Your customers simply need to scan the QR code at the bottom of their receipt and key in their mobile number to sign up for your customer loyalty program and collect cashback.
That’s it!
What are the benefits of using Cashback for my retail or F&B business?
There are two main benefits to using Cashback:
- Easy sign-up process for customers
- Own, build, and nurture your customer database
Why are these benefits important to your business?
Well according to a global study, 77% of loyalty programs fail in the first 2 years. A major reason for this is that most of these loyalty programs are hard to sign up for and use.
Luckily, Cashback is super easy for your customers! No app download is required, and your customers simply need to key in their mobile numbers to join your customer loyalty program. Heh.
This makes it easier for you to:
- engage your customers;
- build loyalty;
- and increase your sales through return customers!
So next, let’s talk about customer data.
Many third-party loyalty programs don’t give merchants access/full access to their customer data.
That’s crazy!
Why shouldn’t you, the merchant, be able to know who your customers are so you can improve your advertising or sales strategies?
We think you should.
This is why Cashback lets retail or F&B merchants, like you, own, build, and nurture your customer database.
We won’t withhold your customer data from you, because we know how important it is for you to improve your customer experience and increase sales.
How can I get Cashback for my retail or F&B business?
Cashback is only available for StoreHub customers.
What’s StoreHub you ask?
StoreHub is the operating system of successful omnichannel businesses. Our platform enables restaurant & retail entrepreneurs to automate the growth of their revenue and customer base, as well as the entire process of running their operations.
If you’re already a StoreHub customer (yay!) and you want more info on Cashback, please check out this Ultimate Cashback guide. Alternatively, you can contact your dedicated account manager or drop us a message via your StoreHub BackOffice for more info.
Here’s to making your business awesome!
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